Privacy Policy
Last updated: December 2025
Introduction
Ludens AI Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or interact with our companion robots.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and mailing address when you register or contact us.
- Device Data: Information about your devices that interact with our robots, including device identifiers and connection data.
- Usage Data: Information about how you use our products and services, including interaction patterns with our companion robots.
- Voice Data: Audio recordings when you interact with our robots, processed to improve their responses and behaviors.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Personalize your experience with our companion robots
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and customer service requests
- Develop new products, services, and features
Sharing of Information
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our business, but only to the extent necessary for them to provide their services. We may also disclose information if required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your personal data
- Data portability
Children's Privacy
Our products are designed for family use. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child without appropriate consent, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
privacy@ludensai.com