Terms of Service

Last updated: December 2025

Acceptance of Terms

By accessing or using the services provided by Ludens AI Inc. ("we," "our," or "us"), including our website, products, and companion robots, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

Ludens AI provides AI-powered companion robots and related services designed to enhance family life through play, bonding, and emotional connection. Our services include the robots themselves, companion applications, cloud services, and customer support.

User Accounts

To access certain features of our services, you may need to create an account. You agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

Product Use and Safety

Our companion robots are designed for home use and family interaction. You agree to use our products in accordance with the user manual and safety guidelines provided. Ludens AI is not responsible for any damage or injury resulting from improper use, modification, or abuse of our products.

Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and the design of our robots, are the exclusive property of Ludens AI and are protected by international copyright, trademark, and other intellectual property laws.

Prohibited Activities

You agree not to:

  • Use our services for any unlawful purpose
  • Attempt to reverse engineer, decompile, or disassemble our products or software
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Use our products in any way that could harm or endanger others

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the maximum extent permitted by law, Ludens AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

legal@ludensai.com